PURPOSE AND SCOPE
These guidelines are aimed at establishing KORTA S.A.U.’s general terms and conditions of sale, which are to apply to all quotations issued unless specifically stated otherwise in the quotation and/or commercial contract.
1.1. BUYER’S OBLIGATIONS
1.1.1. Request for quotation (RFQ)
The buyer must provide KORTA S.A.U. with sufficient information to draw up the quotation. KORTA S.A.U. will request this information in the event it is not provided by the customer and will not begin to draw up the offer until it is provided.
Depending on the buyer’s inquiry, the minimum amount of information will include:
1.1.2. Purchase orders (PO)
Purchase orders issued to KORTA S.A.U. by the buyer must:
In the event the buyer does not expressly exclude this, drawings issued by KORTA S.A.U. must be confirmed within 5 business days of issue.
1.2. SELLER’S OBLIGATIONS
KORTA S.A.U. is committed to issuing the buyer a commercial offer valid for 3 months after receiving the information needed to draw up:
After receiving the information needed for drawing up the offer, KORTA S.A.U. will, upon request from the customer or for new strategically important customers, inform the buyer about the complexity of the offer and in turn the time limits for drawing it up.
The information provided by the buyer for drawing up the quotation will be handled confidentially by all KORTA S.A.U. staff as stipulated in the Code of Conduct and Data Protection procedures.
In the event third parties are required when drawing up the commercial offer, KORTA S.A.U. will request the buyer’s permission to provide said parties with the information needed for their work in the event sensitive information is provided or will make assurancesto send non-sensitive information.
1.3. GENERAL TERMS AND CONDITIONS OF SALE
1.4. PRODUCT MODIFICATIONS
In the event that, following KORTA S.A.U. receiving the purchase order, the buyer requests product modifications increasing the costs of ongoing product production and/or reworking, these costs will be borne by the buyer. KORTA S.A.U. will inform the buyer of the projected costs and request that party’s approval for implementing the change.
In the event KORTA S.A.U. requests modifications affecting the product features included in the quotation, said party will request the buyer’s approval for implementing the change. This request will be accompanied by an impact analysis of the proposed changes.